News & insights

Straight talk from inside the industry.

Commentary on trucking, freight and the supply chain, written by people who’ve spent five decades living it.

Market outlook

Brace for a wild ride in 2022

Last year was the best of times for truckers: the biggest freight boom in over two decades, when every shipper in town was your new best friend. What comes next?

Sales & hiring

How to hire a sales rep

Fleet owners often ask if we know sales reps with a big book of business who are looking for a new home. We tell them all the same thing…

Business development

Big customers carry risks and rewards alike

Every freight sales rep wakes up hoping today’s the day they close that massive deal, the one that doubles the fleet and the commission cheques. But…

Operations

When going the extra mile, be sure you’re paid

Lessons from the move from the C-suite to the front line at MSM Transportation, and why extra service should never be free by accident.

Warehousing

Prepare for sticker shock in the warehouse market

The smartest players consider themselves to be in the real estate business, not the trucking business. The numbers explain why.

Security

Fight the inside jobs of cargo theft

Hard-won lessons from the graveyard shift on a loading dock: most cargo theft isn’t strangers in the night. It starts closer to home.

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